Job purpose

Sales Manager in our Nairobi Office, Kenya.

Main tasks and responsibilities

• BD is expected to have continuous efforts in securing new customers, and maintaining and developing business, by generating new sales
• Actively promote Companyt branding in the market place and to new customers
• Size/Map opportunity and design strategic approach
• Meet and exceed target set in terms of contributing and generating revenue for the department.
• Conduct and report the Sales Visits and promotional activities set by the management and transform a minimum of those into revenue generating business.
• Maintain records of customer details / sales visits in ERP based CRM modules
• Identify potential customers and register opportunities in CRM; relentlessly pursue realization of such opportunities leading to revenue for the company.
• Regularly visit new and existing accounts validating our service levels and develop new revenue streams and Over border freight
• Negotiate with the customers as per price guidelines given and generate maximize profits to the organisation, provide timely feedback to the pricing team.
• Follow up on customer communications in a timely and professional manner to enhance value added services to the customers
• Support Customer Service and work closely with Operations Departments on the execution /Implementation of Customer SOP’s
• Focus on Medium and Large Size customers and follow up regularly to secure annual contracts.
• Promote Core Trade Lines and Consolidation Products to existing customers and new customers to increase the TL volumes and profitability to the Organisation.
• Assimilate market information and take part in the overall business development through weekly / monthly sales meetings.
• Provide feedback from the customers on the product and services to management for the continuous improvement of Products and services offered by the organisation.
• Share Market Intelligence for the organisation to develop Market Strategies to increase the customer base
• Follow up with clients for outstanding payments as support to receivables team

Key interactions (Internal | External)

External: Customers

Internal: Corporate Users

Background and experience

• 5+ years’ experience in a similar role with a Freight Forwarding industry background.
• Previous experience using Cargowise (CW1).
• Meticulous attention to detail with the ability to multi-task.
• Ability to work under pressure and meet deadlines.
• Ability to work independently and as part of a team.
• Excellent documentation, communication, and IT skills.

Competencies and skills

• Time management and organizational skills
• Interest in freight forwarding and supply chain management and its impact on daily business practices.
• Skilled at working in tandem, with a team of people, or alone as required.