Job purpose

The Freight Forwarding Sales Representative will be responsible for prospecting, engaging and closing new accounts, along with building and maintaining relationships with a customer base.

Main tasks and responsibilities

• Develop relationships with customers and generate new business.
• Turn on that ability to tap into global opportunities while working for a true global company with offices on six continents.
• Form a customer base by establishing communication with prospective clients, understanding their supply chain needs and building out proposals to meet their requirements.
• Solicit the client’s services which include Ocean Import/Export, Air Import/Export, Ocean Export, Distribution & Warehousing, Cargo Insurance, and Customs Brokerage.
• Meet the monthly goals given by management.
• Maintain consistent communication with our client’s Operations/Customer Service Departments and overseas offices.

Key interactions (Internal | External)

External: Customers

Internal: Corporate Users

Background and experience

• Bachelor’s degree preferred.
• 3-5 years in logistics/freight sales.
• Multilingual is a plus but not required.
• Strong customer service and communication skills. Sales experience preferred.
• High proficiency in Microsoft Office including Word and Excel.
• The ability to learn quickly and work efficiently as productivity goals must be met.
• Good organizational skills as this position requires working with overseas offices and multiple departments and following up with clients and prospects.
• Proficient in CRM is a plus.
• Some business travel may be required.

Competencies and skills

• Time management and organizational skills
• Presentation skills when under pressure and tight work deadlines
• Interest in freight forwarding and supply chain management and its impact on daily business practices.
• Skilled at working in tandem, with a team of people, or alone as required.