Job purpose

Sales Position in our Culver City, CA office.

Main tasks and responsibilities

• Independently develop new customer relationships and bring new business on board
• Meet established margin and budget targets
• Provide clear and proactive communication to our customers and ensuring all business requirements are understood and being met
• Take accountability in ensuring each job is being completed to the requirements communicated and drive results through others
• Facilitate any tracking, tracing, or reporting required by the customer
• Grow revenue and relationships with existing customer base.
• Generate leads through cold calling, networking, and referrals.
• Utilize inside sales knowledge.
• Quote formal and spot bids.
• Ensure a high level of customer satisfaction- maintain close contact with all customers– including follow up on concerns or other issues.
• Communicate effectively with customers, shippers, and receivers regarding changes in pick-up/delivery and potential service failures.
• Communicate customer problems to management.
• Exceed all standards for prospecting calls, presentations, proposals, and closes.
• Provide documented activity reports of your sales efforts on a daily, weekly and monthly basis.
• Execute and monitor strategic and tactical goals to maximize sales, profit and to ensure sales targets are met or exceeded.

Key interactions (Internal | External)

External: Customers

Internal: Corporate Users

Background and experience

• Graduate/ Bachelor level education in Logistics major or equivalent years of sales experience in forwarding.
• Experience of 3-5 years freight forwarding sales.
• Knowledge of Ocean freight movements.
• Excellent interpersonal skills.
• Superior phone etiquette.
• Strong verbal and written communication skills.

Competencies and skills

• Time management and organizational skills
• Presentation skills when under pressure and tight work deadlines
• Interest in freight forwarding and supply chain management and its impact on daily business practices.
• Skilled at working in tandem, with a team of people, or alone as required.