Job description

Work area: Operations & Customer service Location: Bangkok, Thailand Employment Type: Full time Job ID: 16056

Job purpose

  • To drive pricing and procurement to win profitable business for Thailand and network.

Main tasks and responsibilities

  • Design and implement a strategic procurement plan that expands company’s customer base, customer satisfaction, profitable growth
  • Negotiate with carriers/liners about price of Air/FCL/LCL, space, and maintain good relationship
  • Work closely with internal & external customers to provide solutions for Sales, Business Development and customers
  • Coordinate with oversea agent, liners for the smooth process and win business
  • Control and manage all RFQs
  • Build good working relation, negotiate & close deals and handle complaints or objections
  • Resolve all problems about pricing (Customer target price with service levels) in order to support customer with customer satisfaction and maximize profit.
  • To compare and offer best solution to serve the best way to customer.
  • Maintain and follow company rules, regulations and Health, Safety and Environmental Standard including Thai law and regulations
  • Others responsibilities as assigned by line manager and company requirement
  • Profitably winning tenders and spot inquire for all products (Prepaid/Collect)
  • Effective cost control to improve GP

Key interactions (Internal | External)

External: Customers | Vendors

Internal: Finance | Operations | Commercial | Sales

Background and experience

  • Minimum 5-7 years of freight forwarding experience
  • Bachelor degree with prior min 3-5 years of procurement (Air/ Sea/ Road/ Cross border/ Pricing/ Customs etc) experience in freight forwarding
  • Knowledge of freight forwarder, suppliers, carriers, oversea network with excellent win-win pricing negotiation skill
  • Self-starter, highly energetic and result oriented to close the deal with sales

Competencies and skills

  • Communicate with carriers (Air/Sea/Truck), coleaders and other stake holders to ensure high levels of service, safety and compliance are adhered and achieve the most efficient cost, space etc.
  • Internal communication and collaboration with Sales, Customer Service, and other stakeholders.
  • Act agile, take responsibilities of the results, having sense of urgency to act.

How to apply

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